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In partnership with Dale Carnegie Tennessee, we are proud to offer professional development designed to educate, equip, and empower your workforce, sponsored by First Horizon Bank.
Time Management
Jan. 22 | 8 - 10 a.m. | $49
The two major keys to time management are understanding where time is spent and focusing efforts on issues with higher levels of importance. You can avoid the tyranny of the urgent by evaluating your activities and applying five proven time management approaches. In this session, you will learn valuable tools that will leverage your time and increase your productivity.
Time Management
Jan. 22 | 8 - 10 a.m. | $49
The two major keys to time management are understanding where time is spent and focusing efforts on issues with higher levels of importance. You can avoid the tyranny of the urgent by evaluating your activities and applying five proven time management approaches. In this session, you will learn valuable tools that will leverage your time and increase your productivity.
Effectively Motivating Your Team
Feb. 26 | 8 - 10 a.m. | $49
It’s often said that people join companies and leave managers. Poor leaders are often cited as the #1 reason that people change companies. All managers can impact motivation by understanding the differences between maintenance and motivation, using tangible and intangible rewards, and focusing on appealing to a sense of belonging and importance. After completing this session, participants will be able to apply Human Relations Principles that build trust with others and identify opportunities to recognize and develop the human potential in your organization.
Feb. 26 | 8 - 10 a.m. | $49
It’s often said that people join companies and leave managers. Poor leaders are often cited as the #1 reason that people change companies. All managers can impact motivation by understanding the differences between maintenance and motivation, using tangible and intangible rewards, and focusing on appealing to a sense of belonging and importance. After completing this session, participants will be able to apply Human Relations Principles that build trust with others and identify opportunities to recognize and develop the human potential in your organization.
Driving Profitable Sales with Trust-Based Relationships
March 24 | 8 - 10 a.m. | $49
Recent years have produced a multitude of “new” sales methodologies and approaches – many that propose themselves as effective strategies for building long-term loyalty with customers. Uncovering hidden needs, adapting to the way customers buy, assuming the role of a business partner or consultant and even teaching are some of the popular conceptual approaches to selling in the Era of the Customer. Yet two foundational and interdependent concepts remain fundamental to driving long-term customer loyalty: reciprocal trust between a buyer and seller, and the flip side of the same coin, the buyer-seller relationship. This session will equip sales people and consultants to better understand how to position themselves as a trusted advisor to their clients and prospects.
March 24 | 8 - 10 a.m. | $49
Recent years have produced a multitude of “new” sales methodologies and approaches – many that propose themselves as effective strategies for building long-term loyalty with customers. Uncovering hidden needs, adapting to the way customers buy, assuming the role of a business partner or consultant and even teaching are some of the popular conceptual approaches to selling in the Era of the Customer. Yet two foundational and interdependent concepts remain fundamental to driving long-term customer loyalty: reciprocal trust between a buyer and seller, and the flip side of the same coin, the buyer-seller relationship. This session will equip sales people and consultants to better understand how to position themselves as a trusted advisor to their clients and prospects.
